Last updated: [DATE] — Draft for legal review before publishing
1. Who We Are
Trappy ("Trappy," "we," "us") is a gambling-recovery support app operated by [LEGAL ENTITY NAME]. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
2. Information We Collect
- Account information: name, email, phone number, and sign-in details (Apple/Google authentication)
- SMS/Journal content: messages you send and receive through Trappy's texting feature, including any personal reflections, mood check-ins, or details you choose to share
- Usage data: app interactions, streak/decision history, urge-timer usage, and content you view (e.g. Visual Learning, Vocabulary Booster)
- Location (approximate): zip code or city, if you use the "Join a Meeting" feature, to show nearby resources
- Device and technical data: device type, OS version, crash logs, and similar diagnostic data
3. How We Use Your Information
- To operate Trappy's core features (shield/blocking, urge timer, journaling, streak tracking, SMS check-ins)
- To personalize content and reminders
- To improve the app and understand aggregate usage patterns
- To respond to support requests
- To comply with legal obligations
We do not sell your personal information.
4. SMS / Text Messaging Program
By opting in, you agree to receive recurring text messages from Trappy at the phone number you provide. Message frequency varies (approximately one message per day). Message and data rates may apply. You can opt out at any time by replying STOP, and get help by replying HELP. Consent to receive texts is not a condition of using other parts of the app.
5. Sensitive Nature of Journal Content
Journal entries may contain sensitive personal disclosures related to gambling behavior, finances, or mental health. We treat this content with heightened care and restrict internal access to what's operationally necessary. This data is not sold or shared with advertisers.
6. Sharing of Information
We share information only with: - Service providers who help us operate Trappy (e.g. Twilio for SMS delivery, Supabase for data storage, hosting providers), under contractual confidentiality obligations - Legal authorities, if required by law or to protect safety - A successor entity, in the event of a merger or acquisition, subject to this policy's protections
7. Data Retention
We retain journal and usage data for as long as your account is active, or as needed to provide the service. You may request deletion at any time (see Section 9).
8. Children's Privacy
Trappy is not directed to, and does not knowingly collect information from, anyone under 18.
9. Your Rights and Choices
You may request to access, correct, or delete your personal information, and to opt out of SMS at any time. Depending on your state (e.g. California, Colorado, Virginia), you may have additional rights under applicable privacy law. Contact us at [PRIVACY EMAIL] to make a request.
10. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure.
11. Not a Substitute for Professional Help
Trappy is a self-help support tool and does not provide medical, psychiatric, or legal advice, and is not a substitute for treatment from a licensed professional. If you are in crisis, contact the National Problem Gambling Helpline at 1-800-522-4700, or call or text 988 for the Suicide & Crisis Lifeline.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes through the app or by email.
13. Contact Us
[LEGAL ENTITY NAME] [ADDRESS] [PRIVACY EMAIL]